Focus: The focus of this public FAQ/Self Help guide is to provide you an overview and details about building Cliently flows with a Time Delay Action.

What are Cliently Flows?: A flow is a list of items based upon “actions” that were added. For Example: Send email, wait 1 day, Send Video message, wait 2 days, Send postcard. (Per Action) Email, etc… Learn more about using Cliently flows by checking out our overview.

What is a Time Delay Action? A Time Delay action is an action you can add to your flows to pause other actions from executing until the number of "days" in the delay has been completed. Each 1-day added is based on a full 24-hour cycle from the last action executed. For example: if you've set up a flow with an email action to go out at 9:00 am on a Monday, then add a time delay of 2 days, the action after the delay will go out at 9am on Wednesday, as 48 hours has passed.

Step 1: Reviewing a flow to that includes Time Delay action. In our example below, a flow that has been created with a Email Action and Video Message action. We will be adding a “Time Delay” action to our flow.

Pro-Tip: You can click-hold using your mouse over the left side actions to move them up and down to modify the sequence of the actions.

Step 2: Adding a time delay. Next, we have added the time delay action. Enter in the number of days and click on the blue “Save” button to save the action to your flow.

Need Help? If you need any help with Cliently Flows – Time Delay, please login to your Cliently Account and click on the red “Help/Chat” icon found on the bottom right side of your account.