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Public vs Private Flow
Public vs Private Flow

Learn more about Cliently Flows and user level permissions.

James M avatar
Written by James M
Updated over a week ago

Focus: The focus of this public FAQ/Self Help guide is to provide you an overview and details for Cliently Flows and how to allow or restrict access to your flows.

Why enable private flows?: If you want to limit the access of your flows. If you set a flow to private, other users in your workspace with Manager or Team Member permissions will not have access to use or edit your flow.

Who has access to Private flows: 

  1. Owners and Admins will still have access to view and edit in Global View.  

  2. Owners and Admins will have access to use all flows even if private for individual view as well.  

  3. Managers and Team Members will only have access to their own flows, or others if Shared, otherwise will not show for them.

  4. To learn more about about team permissions, click here.

Who has access to Public flows:

  1. All users in your workspace will have access to view and edit the flow on the "Flows" page.

  2. All users in your workspace will be able to assign the public flow to any of their contacts

  3. To learn more about about team permissions, click here.

What are Cliently Flows?: A flow is a list of items based upon “actions” that were added. For Example: Send email, wait 1 day, Send Video message, wait 2 days, Send postcard. (Per Action) Email, etc…
Learn more about using Cliently flows by checking out our overview.

Step 1: Creating a new flow.  Click on Flows on the left side of the Cliently, then click on “New Flow” at the bottom.

Step 1-A: New flows by Default is set to Private.  When you create a new flow it will automatically be set to the default of Private. 

Step 2: Change from Public to Private on the fly.  At any time, you can access any of your flows and make them public/private by clicking on the “lock” switch.

Step 3: Where in Cliently is the private flow restricted? In the following section, we break down where you will not be able to see or use the private flow.

Step 3-A: Flows -  A private flow will not show up Flows for the team member.

Step 3-B: Contact - Adding a flow to a contact. Cliently also restricts the flow so it cannot be used for any contacts.

Step 3-C: Cliently Integrations - Making a flow private will also restrict the flow from being selected when adding in a flow using the integrations. Click here to learn more about Salesforce, Hubspot, pipedrive integrations with Cliently. 

Need Help? If you need any help with Cliently Flows - Public/Private permissions, please login to your Cliently Account and click on the red “Help/Chat” icon found on the bottom right side of your account.

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